Returns and Repair guarantee

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Returns

Every piece is made to order, so we do not accept returns. Check the size guide before ordering to pick the right size.

Repair guarantee

If a piece needs repair, we fix it. A seamstress does the repair, either provided or paid for by Moa.

How it works:

  1. Message us on WhatsApp at 6198-1910 or at [email protected] with your order number and photos of what needs fixing.
  2. We review the case and confirm how to arrange the repair.
  3. We repair the piece and send it back to you. Repair time: about 7 days, depending on the repair.

Conditions: the repair guarantee lasts 1 month from the day you receive the piece and covers sewing defects (seams, straps, elastics). It does not cover normal wear or damage from misuse.

Contact

WhatsApp 6198-1910 · [email protected].

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