Privacy policy

Last updated:

Data controller: Maria Cabrera, brand Moa, Puerto Viejo, Costa Rica. This policy is based on Costa Rica's Law 8968 on the Protection of Individuals regarding the Processing of their Personal Data.

What data we collect

  • Order data: name, email, phone number and the configuration of the pieces you order.
  • Delivery address: only if you choose postal shipping.
  • Payment receipt: the image of your SINPE Móvil receipt that you upload, which may show account details.
  • IP address: it appears in technical logs we use to limit abuse (rate limiting).
  • Statistics: we use a cookieless visit counter. We use no advertising or tracking tools.

What we use it for

To process and deliver your order, verify payment, email you about your order (payment instructions, confirmation, shipping) and protect the shop against abuse. We send no marketing and do not sell your data.

Who we share it with

We use these providers to run the shop:

  • Amazon Web Services (AWS): database, receipt storage and the shop's back end.
  • Amazon SES: transactional email.
  • Cloudflare: content delivery, abuse protection and cookieless visit statistics.
  • Correos de Costa Rica: receives name, phone and address if you ask for shipping.

Some of these providers process data outside Costa Rica.

How long we keep it

  • Payment receipts: 730 days from upload, then deleted automatically.
  • Order data: kept for up to 5 years for accounting and tax obligations, then deleted.
  • Technical logs with IP: up to 30 days.

Your rights

You can ask us for access, rectification or deletion of your data, or withdraw your consent, by writing to [email protected] or on WhatsApp at 6198-1910. Some order data may be kept while needed to meet legal or accounting obligations.

Cookies

The shop uses no tracking cookies. We store only your cart and language in your browser.

Contact

[email protected] · WhatsApp 6198-1910.

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